Esthetician Coordinator - Mii amo
At Mii amo, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
How you will enjoy your day:
Provide professional skin and body care services and facials in accordance with state law and policy and procedures of Mii amo. Responsible for providing a safe, clean, motivating and nurturing environment for services that exceeds guest’s expectations. Part-time position.
Work Performed:
- Provide professional skin and body care services and facials and waxing (accordance with accepted industry practices) in consistent manner
- Effectively communicate the spas health and fitness philosophy to guests
- Exhibit proper use of product and abide by all product control guidelines
- Read and adhere to schedule postings in regards to shifts, room assignments and the computer scheduling system
- Provide clear and appropriate directions to guests for overall safety
- Provide all guests with consistent services for all treatments
- Be prompt with appointments, quality of work and attitudes with guests
- Begin services on time and perform all services within the time frame established for each treatment
- Properly educate guests in regards to all skin and body care services
- Promote spa and all services, products and programs
- Assistance in updating existing services and building new service SOP’s
- Onboarding and training of new Esti’s
- Keeping product knowledge of skincare lines up to date for team
- Connect with our skincare reps on continued education needs and scheduling of continued development training
- Attend meetings as necessary for coordinators
- Keep scripts up to date for esti/retail team
- Update product inventory when changes occur
- Assist with esti questions related to procedures in the facial rooms as needed
- Have one dedicated in office day to work on coordinator needs
- Assist and perform daily prep work duties such as re-stocking, refilling and preparing rooms for treatments
- Help the team keep the prep rooms clean and organized
- Attend and participate in regularly scheduled training sessions and meetings
- Be an active participant in the department by contributing to new programs and development ideas
- Be guest service oriented and interact with guests in a pleasant, helpful, knowledgeable, and enthusiastic manner
- Display appropriate teamwork, flexibility and interpersonal skills
- Follow all department standards of operations at all times
- Provide a safe, clean, personal, entertaining and well thought out session that exceeds guest’s expectations
- Keep all work and storage areas neat and maintained
- Ensure proper tools and equipment is purchased for safety with manager
- Maintain confidentiality of Mii amo information at all times
- Ensure gratuities are not solicited
- Esthetician is empowered to determine when to terminate a massage in the event it becomes unprofessional and/or uncomfortable for either party
- Other duties as assigned
Minimum Requirements:
High school diploma or GED, and/or equivalent work experience. Current esthetics license as required by law for state. 1-3 years recent experience desired. Must be qualified to perform 100% of Mii amo skin care services and techniques. Attention to detail and able to multi-task many priorities. Self motivated ability to work with little supervision and organized. Must be dependable. Willing to learn new methods. Ability to ensure guests are handled in safe and professional manner. Display a healthy well-balanced body, a neat appearance, and a caring attitude and is able to communicate clearly and simply. Basic computer skills required.
Physical Requirements:
20% walking, sitting and bending
80% standing.
Lifting/carrying up to 50 lbs.
Hearing and manual dexterity
Use of cleaning solutions
Distance vision 1-3 feet